AB Offshore Policies
CODE OF ETHICS
This code is a Policy document that applies to every member of staff at AB Offshore Marine Services Limited as well as those delivering services on our behalf and our suppliers. Throughout this code, each reference to ‘Staff’ refers to everyone including the Board of Directors, employees, contractors, consultants, agents, subcontractors, vendors/suppliers, and other entities that do business with AB
Offshore.
All Staff of AB Offshore are required to read, understand, and familiarize themselves with this code in its entirety. For the purpose of this Policy, reference to AB Offshore Policies includes any procedures, policies, and guidelines.
Failure of any staff to intimate themselves and stay informed of the contents of the code or AB Offshores’ policies would not justify a breach.
It is important that all staff understand that:
- No-one in AB Offshore has the authority or right to order, request or influence you to violate this code. Therefore, any violation of this code for any reason, even at the request of another person, including the supervisor would not be excused.
- Any retaliation or threat of retaliation against any person for refusing to violate this code or for reporting in good faith a violation or suspected violation of this code is itself a violation and may be a breach of law.
- Any reported violation of this code should be investigated, and every actual violation could constitute a basis for disciplinary action involving the person violating this code up to and including termination. Violations could result in civil or criminal action against that person; and
- Any member of staff, who acts contrary to AB Offshore code, engages in retaliation, or who knowingly gives a false report regarding a violation of our code, may be subject to disciplinary action, up to and including termination of employment.
AB Offshore Marine Services Limited is committed to complying with the letter of all laws, regulations, codes, and contractual obligations to which AB Offshore is subject to. All business should be conducted in a manner that evidences a strong commitment to the highest standards of ethics and integrity.
In adhering to AB Offshores’ code, all members of staff must be aware of the applicable laws and regulations that apply to the AB Offshores business affairs. Each member of staff has an obligation to familiarize themselves with the laws and regulations that are applicable to his or her job duties, and to adhere always to these requirements. Members of staff should remember that different locales may have different laws and regulations. When there is any question or uncertainty regarding these requirements, it should be incumbent upon each member of staff to seek guidance from supervisors or managers as required.
AB Offshore believes that all members of staff will be guided to the right decisions by their own personal values, discretion, and good judgment, as it is not always easy to determine the ethical thing to do in a business or operational situation. All members of staff are expected to consider how their behavior and actions affect the
integrity, credibility, and reputation of the company. If any member of staff encounters a situation and is not sure of the appropriate course of
action, they are expected to always discuss the issue with their supervisor or manager.
When faced with an ethical dilemma, there are four basic questions that should be asked to assist in determining the correct course of action:
What feels wrong about this situation, behavior, or action? What is the issue about which they are unsure?
2. Solution development:
What are the solutions and resources available to solve the problem? Who should be involved in addressing the situation?
3. Solution selection:
What are the potential consequences? Which solution has the maximum benefit to all parties involved and causes the least harm? Does the solution comply with all applicable laws and Company policies?
How do they put the solution into action? Who should be consulted and informed of the solution?
Some other basic questions to consider asking when making ethical decisions include the following:
- Is this situation/course of action against the law or Company policies?
- How will our customers, fellow staff, or community be affected?
- Are they being honest and impartial?
- Would they be comfortable describing their decision to other colleagues, company management, and their family?
- How would it look if it made headlines?
All staff and applicable third parties with knowledge of a violation of the code or the laws and regulations governing the business are expected to promptly report such violations to their manager or Supervisor. If any member of staff has good reason to believe or suspect that a violation of the code or the laws and regulations governing the business has occurred, or if they are asked to violate the code or an applicable law or regulation, they should not remain silent. They should report
such violations or suspected violations as soon as possible. Depending on the circumstances, failure to promptly report may itself violate the code.
Any supervisor or other representative receiving a report concerning a known or suspected violation of an applicable law or the code is expected to promptly report the matter to higher management and take further action as may be directed.
Management System Statement
AB Offshore Marine Services Limited is committed to providing offshore marine vessels and maritime security services which meet and exceed client expectation as well as regulatory and statutory requirements. We are committed to ensuring, implementing, maintaining, review and continually improving on our management systems in accordance with the requirements of ISO 9001:2015, 18788:2015, ANSI/ASIS. PSC-1:2012 standards and the principles and commitments of the ICoCA with consideration to customer satisfaction, respect applicable international, national and local laws as well as human rights while protecting and preserving the integrity of the organization including relationships with stakeholders.
Complaints and Grievance Mechanism
In keeping with international best practices and our resolve to ensure that human rights are not undermined or infringed in AB Offshore’s operations, we are committed to addressing your grievances and complaints in a timely manner.
To this end, we address your complaints and grievance with the following steps.
- Fill in the grievance form on the website or send an email to the email address below.
- A letter acknowledging the receipt of a complaint or grievance is sent.
- Discuss the complaint or grievance with the complainant within 24 hours of receiving the complaint (Either written or verbal).
- Investigation is carried out and the result of the investigation shared with the complainant (usually within 7 working days of acknowledgement of the complaint.
- The investigation’s outcome is documented while excluding details of any staff member except in cases where disciplinary action has been taken. Options for reviewing the decision taken is discussed with the complainant.
- A questionnaire will be sent to track complaints to rectify recurring issues within our services.
If after the following steps have been taken and you are concerned that your complaint is not resolved, do well to reach the General Manager Corporate Services on 09077773305 or complaints@aboffshore.ng stating previous correspondence.
The General Manager Corporate Services will investigate your complaints in detail and the result passed to relevant units to report to you of findings and proposed resolutions to the complainant.
HSE POLICY
The Safety policy of AB Offshore Marine Services Limited shall ensure the safety at sea, the prevention of human injuries or loss of life, avoidance of damage to the environment and to property.
This System is implemented both ashore and on board. This system is based on the IMO Regulations and compliance with the International Safety Management Code.
It is the Company’s Policy to:
1. Ensure safety at sea and avoidance of human injury or loss of life.
2. Ensure that all personnel will at all times be qualified for their respective position.
3. Establish safety guards against emergencies and maintain preventive measures to avoid identified risks.
4. Provide avoidance of damage to the marine environment and property.
5. Maintain high standards of safety and environmental consciousness and personal discipline by a documented training system.
6. A planned maintenance system for hall and machinery.
7. Regular inspections of ships and equipment and reviews of procedures to ensure their compliance with the experience gained.
8. Continuously review all mandatory rules, regulations, industry guidelines and codes that are applicable to the specific ship types and trades.
9. Comply with both National-and International requirements as well rules by the classification society.
All company’s employees are expected to comply with this policy as well as with the SMS. The Company will continuously make efforts to motivate and train the personnel and provide the required means to ensure that the company’s policies and objectives are achieved. The successful achievement of all the above mentioned relies upon the professionalism and effectiveness of the Company’s personnel, which is our most Valuable asset.